Digital systems that health workers actually use,
inside the facility they work in.
MSS designs and deploys digital health systems for service delivery, recording, reporting, ordering and reconciliation — built for intermittent connectivity, low digital literacy thresholds and the real rhythm of a primary healthcare facility.
Paper registers duplicate effort, delay reporting and conceal stock-outs and defaulters until the reporting window has closed. Systems bought without the user in the room become shelfware.
Co-design with the teams who will operate the system, build for offline and low bandwidth, and support adoption through training and supervision until the workflow is routine.
Nine areas of digital health delivery.
From healthcare delivery platforms to the adoption work that determines whether a system survives its first quarter.
Digital Healthcare Delivery Systems
Platforms supporting service delivery — outreach planning, session management, client follow-up and referral movement between levels of care.
Healthcare Information Systems
Structured capture of facility, programme and administrative data with validation at entry and reconciliation against source registers.
EHR Integration Experience
Working with existing electronic health record environments where records already exist — aligning identifiers, workflows and reporting rather than replacing what is in use.
Digital Reporting & Recording
Digitising routine registers and reporting flows so that the facility's daily record becomes the reporting dataset, rather than a second, parallel task.
Immunisation Information Systems
Routine immunisation registers, session data and microplan linkage — informed by National EMID optimisation experience and Geo-ST4R field deployment.
Logistics & Commodity Visibility
Stock visibility, ordering, consumption and cold-chain oversight so that supply decisions are made from current data, not the last physical count.
Healthcare Workflow Optimisation
Redesign of the steps around a system: who records, when, on what, and what is removed so the worker's day gets lighter rather than heavier.
Facility-Level Deployment
Onboarding, device readiness, connectivity planning and supportive supervision — deployment treated as an operational activity, not an installation.
Technology Adoption & Capacity Building
Role-based training, SOPs, mentoring and handover so government and facility teams own the system and its maintenance.
How this lands in a facility.
The practical difference between a capability described and a capability delivered.
One record, one entry
The register entry the health worker already writes becomes the reported figure — removing duplicate transcription at month end.
Connectivity-aware
Capture works offline and synchronises when connectivity returns, so a dropped signal does not become a lost session.
Validation where it happens
Obvious errors are caught at the point of entry, before they travel up the reporting chain and become someone else's correction task.
Supervision over enforcement
Adoption is supported through routine supervision and targeted mentoring rather than compliance reminders.
Documented experience vs. service capability.
MSS distinguishes what has been delivered from what it is able to deliver. The distinction matters when you are deciding who to partner with.
- LoMIS Suite — logistics management information system; WFP Digital Health Innovation Accelerator Award, 2022/2023
- GAVI-funded optimisation of the National Electronic Management of Immunization Data (EMID)
- BISKIT — Blood Information System for Crisis Intervention and Management (South Africa)
- SPRING and SPRING II clinical research data systems via Vanderbilt Center for Global Health
MSS is able to extend comparable architectures to new programmes and facilities. We do not claim that every service area listed above has been deployed at scale; those with documented implementation experience are named specifically, and the rest represent our current service capability.
Discuss this capability with MSS.
Share your geography, programme and timeline — we will recommend an entry point and what to expect.